Q. Can you please send me a photograph of Rupert ?

A. Sorry, the website is run on a non-profit making basis, and simply can't afford to run up extra expenditure this way - the website literally receives hundreds of these requests every year.

Q. I really would like a photograph - is there any way you can help ?

A. Yes, keep an eye on the competition section of the website - quite often the prizes can be photographs, normally autographed by Rupert.
You can of course, write directly to Rupert with your request, by using the address shown on
the contact section.

Q. Can you send a message to Rupert on my behalf ?

A. Afraid not - this would be impossible to control simply because of the amount of requests of this nature that are received by the website. Again, if you wish, you may write directly to Rupert at the address shown on the contact section.

Q. Can you tell me if Rupert is married ?
I read conflicting stories in different publications, and online etc.

A. Yes, Rupert is married.

Q. I sent a message to the website but I've had no reply yet why ?

A. Quite simply the website receives a large amount of correspondence, all emails are answered in strict rotation, and you will receive a reply.
The vast majority of correspondence is answered within 24 hours.
Please note that website admin is closed from 8pm Friday until 8am Monday.

Q. I can't see any images in the galleries, can you help ?

A. To view images in the galleries you must make sure that your browser is flash enabled. The website strongly recommends that you use Internet Explorer version 5 or upwards, using a minimum screen resolution of 1280 x 1024 if possible.

Q. What happened to the chat room / voting / links / postcards sections ?

A. Every section of the website is monitored for use and popularity, and those that lose popularity over a given period of time are removed, thus giving the website space and scope for future features and ideas.

Q. Can you supply me with a copy of a film or tv series Rupert has been in ?

A. Sorry, the website exists only as the official outlet for information on Rupert and his career.
You can of course try the online shopping facilities.

Q. I have tried to obtain a video / dvd from shops, but it's not available, and I know that the website has one, as it's been mentioned in posts on the message board before.
I am willing to pay for one - can't you help ?

A. Sorry, the materials the website holds are for archive purposes only.
It is possible that the title you are searching for will be made available in the future.